10x

More Calls Per Agent

85%

Lead Qualification Rate

24/7

AI Bot Availability

<2s

AI Response Time

Everything You Need to Scale Voice Outreach

From auto-dialing campaigns to AI-powered conversations and smart lead scoring, DialWaves handles the entire call lifecycle.

Auto-Dial Campaigns

Blast through contact lists automatically

Upload CSV, hit start, done
Smart retry with backoff
DND scrubbing built-in
Calling hours enforcement

AI Voice Bot

Conversations that qualify and convert

DialWaves AI powered conversations
Books appointments automatically
Detects intent & sentiment
Transfers to human when needed

Multi-Voice Engine

Choose from 3 TTS providers

DialWaves Voice Standard (free)
DialWaves Voice Premium (high quality)
DialWaves Voice Ultra (ultra-realistic)
IVR greeting generator

Voice Blast

One message to thousands in minutes

TTS or pre-recorded audio
DTMF response collection
Real-time delivery tracking
Auto-pause outside hours

AI Summaries & Transcription

Never miss what was said

Whisper-powered transcription
AI call summaries
Sentiment analysis
Auto-disposition detection

Analytics & Billing

Track everything, pay for what you use

Real-time campaign dashboards
Token-based billing
CSV export for all reports
Low-balance alerts

NEW

Smart Lead Scoring

Know exactly which leads to call first

Auto-score 0-100 after every call
Multi-signal: duration, DTMF, sentiment
Hot / Warm / Cool / Cold filters
Scores in exports & campaign reports

Agent Audio Bridge

Human agents talk directly from the browser

Browser-based calling (no softphone)
Full call recording & transcription
Click-to-call from contact page
Real-time audio with noise filtering

NEW

AI Chatbot with RAG

Your docs become a smart assistant

Upload PDF, DOCX, TXT documents
AI answers from your knowledge base
Embeddable widget for your website
Conversation tracking & sentiment

NEW

Enterprise RBAC

Role-based access for every team member

5 roles: Admin, Manager, Agent, Viewer
60+ granular permissions
Sidebar adapts to user role
Org chart & team management

NEW

Lead Distribution & Missed Calls

Never miss a lead again

Round-robin auto-assignment
Missed call alerts to assigned agent
Email + real-time notifications
Interactive guided tours on every page

NEW

Companion Mode

Desktop triggers, mobile dials

Click-to-call from desktop pipeline
Phone rings with contact details
Disposition syncs to desktop
Focused calling mode — auto next lead

NEW

Google Sheets + Webhooks

Marketplace integrations — all free

Auto-sync campaign results to Sheets
Inbound webhook API for lead intake
Outbound event webhooks (HMAC signed)
Downloadable API documentation PDF

NEW

Booking Calendar & PWA

Appointments + mobile app experience

Month/Week/Day calendar views
Assign bookings to team members
Install as PWA on any device
Push notifications for calls & leads

NEW

Form Builder

Lead capture forms that auto-dial

Embed on websites, landing pages & ads
Auto-import leads to contacts
Trigger auto-dial on new submission
Public link + iframe embed support

NEW

Workflow Automation (Flows)

Visual IVR & AI conversation builder

Drag-and-drop flow builder
Conditional branching by DTMF / intent
IVR, AI bot, and human transfer nodes
Per-flow analytics & call heatmaps

AI Knowledge Base Chatbot

Turn Your Documents into a Smart 24/7 Assistant

Upload your brochures, FAQs, and SOPs. DialWaves' RAG-powered chatbot answers every visitor question from your own knowledge base — and captures leads automatically.

Document Upload

Upload PDF, DOCX, and TXT files. Your chatbot answers from your content — not hallucinated facts.

Website Scraping

Point to your website URL and DialWaves automatically ingests your pages as knowledge base content.

Embeddable Widget

One line of code adds your AI chatbot to any website. Works on landing pages, portals, and CMS sites.

Public Chat Link

Share a standalone chat page with prospects, or embed via iframe in email campaigns and ads.

Sentiment Analysis

Every conversation is scored for sentiment. Unhappy or interested visitors are flagged for immediate follow-up.

Auto Lead Capture

Chatbot collects name, phone, and email during conversations — syncing directly into your contacts pipeline.

Included Free with Every Plan

Features that competitors charge ₹10,000+ per month — DialWaves gives you free

Google Sheets Campaign Sync

Pabbly ₹1,300/mo · Zapier ₹1,600/moFREE

Webhook API (Inbound + Outbound)

Exotel ₹9,999+ · Knowlarity ₹2,999/agentFREE

Companion Mode (Mobile Calling)

MyOperator ₹700/user · NeoDove: N/AFREE

PWA Mobile App

Custom app ₹50,000+ developmentFREE

AI Call Summaries & Transcription

₹2-5 per call on most platformsFREE

API Documentation PDF

Custom integration chargesFREE

Contact Merge & Dedup Tool

Paid add-on on most CRMsFREE

Campaign ROI Calculator

Enterprise-only on competitorsFREE

Up and Running in 3 Steps

Upload Your Contacts

Import a CSV or add contacts manually. DialWaves scrubs DND numbers and validates phones automatically.

Create a Campaign

Choose auto-dial, voice blast, or AI bot. Set your schedule, pick a voice, and write your script or prompt.

Watch Results Come In

Track live progress, read AI summaries, listen to recordings, and export qualified leads.

Proprietary Technology

DialWaves Intelligence Algorithm

Know Every Number Before You Dial

Our proprietary multi-layer intelligence engine analyzes every contact — so you only dial numbers worth dialing.

Number Verification

Every number passes through our multi-step verification engine. Invalid numbers and landlines are automatically filtered — saving you time and money.

Geographic Intelligence

Instantly identify the state, telecom circle, and region of every contact. Target campaigns by geography for higher connect rates.

WestNorthSouthEastCentralNortheast

Adaptive Learning

The algorithm gets smarter with every call. Real-time network signals continuously improve contact intelligence and accuracy.

Smart Import

Upload your contacts and our algorithm enriches them instantly. Bad numbers removed, duplicates caught, geographic data added — all before the first call.