60%
Fewer No-Shows
25%
Upsell Acceptance Rate
4.8★
Avg Feedback Score
3x
Repeat Guest Rate
From booking confirmation to post-checkout feedback, automate every voice touchpoint in the guest journey.
Automated voice confirmations the moment a reservation is made. Reduce no-shows with a reminder call 24 hours before check-in.
Day-of check-in calls with arrival time, parking instructions, and early check-in availability. Guests arrive prepared and on time.
Automated pre-arrival upsell calls offering room upgrades, suite deals, and packages. DTMF acceptance books the upgrade instantly.
Post-checkout feedback via IVR — star ratings, specific area scores, and voice comments. Flag negative responses for immediate manager follow-up.
Blast seasonal offers, festive packages, and wedding venue promotions to your past guest database with personalised voice messages.
Re-engage past guests with exclusive return-visit offers, birthday specials, and anniversary packages — fully automated and personalised.
Purpose-built tools to help hotels and resorts reduce no-shows, increase upsell revenue, and keep guests coming back.
Sync bookings from your PMS or CRM and trigger confirmation, reminder, and upsell calls automatically.
DialWaves AI answers room availability, amenity, and pricing queries 24/7 — handling inquiries while your team sleeps.
Reach thousands of past guests with seasonal packages, event invitations, and exclusive offers in minutes.
Every guest interaction transcribed and summarised. Front desk staff see special requests and preferences before arrival.
Structured post-stay surveys via voice IVR. Collect NPS, specific ratings, and flag dissatisfied guests instantly.
Track upsell conversion, feedback scores, re-booking rates, and campaign ROI across all properties.
60%
Fewer no-shows
reminder calls dramatically reduce last-minute cancellations
25%
Upsell acceptance
pre-arrival upgrade calls generate significant ancillary revenue
3x
Higher repeat visits
loyalty outreach campaigns keep past guests returning