8x
More Follow-Up Calls Daily
40%
Reduction in EMI Defaults
100%
Compliance Recorded
3x
Faster Lead Qualification
From the first loan enquiry to final EMI recovery, automate every voice touchpoint in your lending pipeline.
Auto-dial every loan enquiry within minutes. AI qualifies income bracket, loan purpose, and preferred amount — routing hot leads straight to relationship managers.
Automated voice reminders 3 days, 1 day, and on due date. DTMF confirmation of payment intent reduces default rates without expensive field agents.
Gently nudge applicants to submit pending documents via automated calls. Reduce drop-offs in the KYC pipeline with timely voice follow-ups.
Escalation sequences for overdue accounts — automated calls, AI-driven payment date rescheduling, and warm transfer to recovery agents for stubborn cases.
Multi-touch voice campaigns for prospects who showed interest but didn't apply. AI tracks conversation history and personalises follow-up messaging.
Every call recorded, transcribed, and stored for regulatory compliance. Automatic PII redaction and secure cloud storage with tenant-level access controls.
Purpose-built tools to help NBFCs and fintech companies scale collections, reduce defaults, and convert more loan applications.
Upload loan enquiry CSV and launch campaigns instantly. Smart retry logic, DND scrubbing, and TRAI-compliant calling windows.
DialWaves AI bot answers interest rate, eligibility, and tenure questions 24/7 — qualifying leads before your team picks up the phone.
Broadcast EMI due dates, payment confirmations, and overdue alerts to thousands of customers simultaneously.
Every collection or sales call transcribed and summarised. Relationship managers see intent, objections, and promised payment dates instantly.
All calls recorded with timestamps, stored securely, and searchable. Meets RBI and SEBI audit requirements.
Track promise-to-pay rates, call connect rates, recovery performance, and campaign ROI in real-time dashboards.
8x
More follow-up calls daily
compared to manual calling by collection agents
40%
Fewer EMI defaults
proactive reminders before due dates reduce missed payments
70%
Reduction in KYC drop-offs
automated document reminders keep applicants on track