35%
Fewer Policy Lapses
10x
More Renewal Calls Daily
24/7
AI for Policy Queries
2x
Cross-Sell Conversion
From renewal reminders to claim follow-ups, automate every voice touchpoint in the insurance customer lifecycle.
Automated voice calls 30, 15, and 7 days before policy expiry. AI answers renewal queries, collects payment confirmation, and escalates lapsed policies to agents.
Keep claimants informed at every stage — document submission, surveyor appointment, and settlement status — with automated voice updates and callbacks.
DTMF-enabled premium reminders let customers confirm payment or request a callback. Reduce lapse rates without increasing agent workload.
Identify customers with single-product relationships and run targeted voice campaigns to introduce health, vehicle, or term cover add-ons.
Monitor agent call volumes, renewal conversion rates, and campaign performance. AI summaries help managers coach underperforming agents.
All sales and service calls recorded, transcribed, and archived. IRDAI-compliant storage with role-based access and audit trails.
Purpose-built tools to help insurance companies retain more policies, settle claims faster, and grow premium revenue.
Upload renewal due lists and launch campaigns with one click. Smart retry and DND compliance built in.
DialWaves AI answers coverage questions, premium calculations, and claim procedures 24/7 — freeing agents for closures.
Reach thousands of expiring policy holders simultaneously with personalised renewal reminders and payment links.
Every policy discussion transcribed and summarised. Agents see objections, coverage gaps, and buying signals before calling back.
Press 1 to renew, 2 to speak with an agent, 3 to reschedule. Route responses automatically to the right team.
Track renewal rates, lapse prevention, claim follow-up completion, and cross-sell conversion in live dashboards.
35%
Fewer policy lapses
proactive renewal calls prevent last-minute drop-offs
10x
More renewals contacted
automated dialer reaches every expiring policy on time
2x
Cross-sell conversion
AI-identified upsell moments drive add-on product sales